Carrier 360 by J.B. Hunt

Carrier 360 by J.B. Hunt is a free app and web service for approved carriers to find, book, and manage loads, upload documents, and get paid. Its load board filters by location, equipment type, and other criteria; carriers can place an offer or instantly book most loads. Recommendations draw on carrier history and favorite searches, and the board can show fuel savings locations along a route. App tools include assigning drivers to loads, managing a fleet, initiating tracking, creating invoices, and managing contracted power-only and drayage freight. Arrival check calls can be automated through ELD or tracking integrations, but loaded and unloaded check calls require manual entry. Listed perks include Pilot Flying J Truck Care discounts, myRewards points and diesel savings, Goodyear discounts, facility ratings, and early load visibility for qualifying carriers. Qualifying carriers can use free Quick Pay; standard payment is listed as 21 business days with no fee. The service is available on Android, iOS, and web. J.B. Hunt says drivers should not interact with the app while operating a vehicle.

Carrier 360 brings load search, booking, fleet tasks, and payment options together for approved carriers. Note the manual check-call steps and avoid interacting with the app while driving.

It suits approved carriers looking to find and manage loads from Android, iOS, or web. Carriers who use qualifying perks or Quick Pay may find the listed tools relevant.

Carrier 360 is J.B. Hunt’s free freight-management service for approved carriers. It fits owner-operators and fleets that want one workflow for finding J.B. Hunt loads, assigning drivers, handling documents and tracking payment. The zero price is compelling, but approval requirements, uneven instant-booking eligibility and manual check calls make it less suitable as a carrier’s only marketplace.

Overview

The load board combines search and booking with operational tools. Carriers can filter by location, equipment type and other criteria, receive alerts, place offers or instantly book most eligible loads. Recommendations use a carrier’s past activity and favorite searches, so regular J.B. Hunt users can spend less time repeating the same filters. Route views can also show fuel-saving locations, a useful planning aid when fuel cost affects a load’s margin.

Carrier 360 extends beyond load discovery. Users can assign drivers, manage a fleet, start load tracking, upload documents, create invoices and handle contracted power-only and drayage freight. Those functions make it a practical control center for routine administration rather than just a load board. Some loads are not eligible for instant booking, however, so a search does not always lead directly to confirmation.

Key features

Search, recommendations and booking

Location and equipment filters support targeted searches, while load alerts and history-based recommendations help surface repeat lanes. Most loads can be booked instantly, but others require an offer, leaving carriers to judge whether a slower negotiation process fits the opportunity.

Fleet operations and paperwork

Driver assignment, fleet management, tracking initiation, document uploads and invoice creation cover the handoffs that commonly follow a booking. Support for power-only and drayage freight broadens its usefulness for carriers handling those contracted categories.

Check calls and tracking

Arrival check calls can flow automatically through an ELD or tracking integration. Loaded and unloaded check calls still require manual entry, so the automation is partial rather than end-to-end. J.B. Hunt says drivers should not interact with the app while operating a vehicle; fleet staff or a stopped driver must handle those updates.

Perks and payments

Qualifying carriers can see Pilot Flying J Truck Care discounts, Pilot myRewards points and diesel savings, Goodyear discounts, facility ratings and early load visibility. Quick Pay is free for qualifying carriers; standard payment carries no fee and arrives in 21 business days. Eligibility matters for both the perks and the faster payment option.

Security and support

The Google Play listing says data is encrypted in transit and that users can request deletion. Support is available Monday through Friday, 7:00 a.m. to 5:00 p.m. Central Time, at 833-211-4392 or [email protected].

Pricing

Carrier 360 — free. The free plan includes the carrier search and booking workflow, load alerts, mobile apps and API access. There are no subscription charges, but the service is for approved carriers, and some loads cannot be booked instantly. That makes it a strong no-cost companion for an approved J.B. Hunt carrier, not a universally open board for a new entrant.

Platforms

Carrier 360 is available on Android, iOS and the web. Mobile apps cover field tasks, while web access suits dispatch and fleet administration. API access is listed for integrations, though no integration scope is stated.

Who it's for

Choose Carrier 360 if you are an approved J.B. Hunt carrier and want load discovery, booking, driver assignment, documents, tracking and invoices under one account. It is particularly relevant to small fleets and operators handling power-only or drayage freight. Look elsewhere if you need an open marketplace before approval, fully automated loaded and unloaded check calls, or guaranteed instant booking on every load.

Pros and cons

• Pro: Free access keeps search, booking and fleet administration from adding a software subscription.
• Pro: Driver, document, invoice and tracking tools reduce routine switching between systems.
• Pro: Fuel-location information, carrier perks and qualifying Quick Pay can improve trip economics.
• Con: Approval is required, limiting access for carriers outside J.B. Hunt’s network.
• Con: Some loads require an offer instead of instant booking, adding uncertainty to the booking path.
• Con: Loaded and unloaded check calls remain manual, and drivers must not use the app while driving.

Alternatives

Browse Load Board Software when you want a broader comparison of load-marketplace tools.

• Direct Freight suits carriers wanting a free tier with three load searches per day, truck posting, matching alerts, mileage and maps across Android, iOS and web.
• Amazon Relay is the better fit for carriers seeking free access without subscription fees, provided they meet Amazon’s carrier requirements.
• BulkLoads is worth choosing when forum access, washout searches and multiple-user load-board access matter.
• Carrier First Management fits users prioritizing unlimited load postings, quote and bid management, communication, invoicing and document management.
• Doft Load Board is an alternative for owner-operators and small fleets wanting unlimited free load searches.
• FlatLoads offers a free way to browse load and truck boards and use industry forums and classifieds.
• FreightLink is a free approved-member network with Android, iOS, web and API access.
• LaneRunner is an alternative marketplace for shippers needing unlimited load posting and private-network options.

Verdict

Carrier 360 is a sensible first choice for an approved J.B. Hunt carrier that wants a free, multi-platform home for finding loads and completing everyday freight tasks. Its main advantage is the breadth of carrier workflow at no subscription cost. Look elsewhere if approval blocks you, if every load must support instant booking, or if manual check calls are unacceptable.