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BugSplat
Boulder, Colorado, United States
What it is
BugSplat captures, symbolicates, and groups crashes, errors, and other software issues. Reports can include call stacks, thread state, memory, operating system, GPU, build version, and user impact. Volume-weighted grouping puts issues affecting more users higher in the list, while stability tracking across releases automatically flags regressions. The service supports desktop, cross-platform, game, mobile, and web development, including Windows, macOS, Linux, iOS, and Android. Listed integrations include GitHub, GitLab, Jira, Slack, Azure DevOps, Discord, Monday, and Teams. The Free plan costs nothing and includes three user logins, 100GB storage, 15,000 crashes per month, and one-month retention. Team costs $37 a month, billed annually, and includes 10 logins, 250GB storage, 25,000 crashes per month, and three-month retention. A 14-day full-featured trial requires no credit card. BugSplat states that it is SOC 2 Type II audited and GDPR compliant; listed security features include SSO, MFA, per-database access, and PII obfuscation.
For and against
For
- Reports can include detailed crash context.
- Grouping prioritizes issues by affected user volume.
- Tracks release stability and flags regressions.
- Trial is full-featured and requires no credit card.
Against
- Free plan allows three user logins.
- Free plan retains data for one month.
- Team does not include additional or self-hosted symbol servers.
The verdict
BugSplat gives teams crash reports, issue prioritization, and release stability monitoring across a wide range of development platforms. Plan limits on logins, crashes, storage, and retention differ, and Team excludes symbol servers available on Business.
Who it suits
BugSplat may suit developers monitoring crashes and stability across desktop, game, mobile, and web projects. The listed plans distinguish side projects and prototypes from production teams by capacity and retention.
Plans and prices
Free
3 user logins · 100GB storage · 15,000 crashes/month · 1-month retention
Read 14 Oct 2026 · bugsplat.com
Team
10 user logins · 250GB storage · 25,000 crashes/month · 3-month retention
Read 14 Oct 2026 · bugsplat.com
Business
20 user logins · 500GB storage · 50,000 crashes/month · 6-month retention
Read 14 Oct 2026 · bugsplat.com
Enterprise
unlimited users · custom crash limits · private support channel and SLA · console support
Read 14 Oct 2026 · bugsplat.com
On the record
- API client
- The public @bugsplat/js-api-client is a TypeScript/JavaScript client for the BugSplat API, supports browser and Node ESM/CommonJS, and requires Node 18 or newer.github.com · read 14 Oct 2026
- Availability claim
- The pricing page advertises 99.99% uptime.bugsplat.com · read 14 Oct 2026
- Cloud operation
- BugSplat runs ingestion, symbol storage and processing for customers, so customers do not need to operate crash infrastructure.bugsplat.com · read 14 Oct 2026
- Company ownership
- BugSplat describes itself as independent, bootstrapped and fully remote, with roots in a 2005 side project.bugsplat.com · read 14 Oct 2026
- Company profile
- LinkedIn lists BugSplat as a privately held Boulder, Colorado software company founded in 2003 with 11–50 employees.linkedin.com · read 14 Oct 2026
- Crash context
- Crash reports can include full call stacks, thread state, memory, OS, GPU, build version, and user impact.bugsplat.com · read 29 Sep 2026
- Crash grouping
- Reports are grouped by stack signature while filtering operating-system and runtime noise.bugsplat.com · read 14 Oct 2026
- Documentation
- The documentation covers quick starts, platform SDK guides, production practices, integrations, web services API and administration.docs.bugsplat.com · read 14 Oct 2026
- Documentation depth
- Exact matching symbol files are required for function names and line numbers, and external HTTP, Azure Blob, AWS S3 or SymSrv-compatible symbol stores are supported.docs.bugsplat.com · read 14 Oct 2026
- Independent review score
- WorldMetrics gives BugSplat 7.2 out of 10 overall, with 7.3 for features, 7.3 for ease of use and 6.9 for value.worldmetrics.org · read 14 Oct 2026
- Integrations
- Documented integrations include Jira, GitHub, GitLab, Azure DevOps, Slack and Microsoft Teams, with more than 25 integrations advertised.bugsplat.com · read 14 Oct 2026
- Intended users
- The pricing page describes Free for side projects and prototypes, Team for production apps with a small team, Business for production teams, and Enterprise for custom limits and compliance reviews.bugsplat.com · read 29 Sep 2026
- Issue workflows
- BugSplat supports automatic issue creation, assignments, statuses, annotations and two-way Jira synchronization.bugsplat.com · read 14 Oct 2026
- Limit: associated game crashes
- Company of Heroes 3 Steam users reported repeated crashes that trigger BugSplat, including one March 2025 report claiming 50–80% of games crashed.steamcommunity.com · read 14 Oct 2026
- Limit: listing freshness
- SaaSHub warns that its primary BugSplat details were not verified within the last quarter and may be outdated.saashub.com · read 14 Oct 2026
- Limit: workflow breadth
- WorldMetrics says BugSplat is less end-to-end than broader exception suites and that deep triage dashboards can require configuration.worldmetrics.org · read 14 Oct 2026
- MCP extension
- An MCP server can query crash data, retrieve traces and create defects from Cursor or Claude Code.bugsplat.com · read 14 Oct 2026
- Notable news: January 2026 updates
- January 2026 changelog entries include web fixes for symbol names and Slack links, JavaScript API URI encoding changes and Unreal SDK mobile support.changelog.bugsplat.com · read 14 Oct 2026
