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Bella FSM
What it is
Bella FSM is cloud-based field service software for small and midsized teams, bringing estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments into a workflow. Scheduling includes recurring visits, a drag-and-drop calendar, and text and email alerts. Work orders support status tracking, checklists, parts, preventive maintenance, and photo attachments. Native iPhone and Android apps work alongside a responsive web platform. Mobile users can access job details, update statuses, and capture photos offline, then sync when connectivity returns. Stripe card payments can be recorded in the field or office. QuickBooks Online or Desktop integration syncs invoices, payments, and customers as a $10 a month add-on. The Zapier integration offers a Create Job action but not a trigger. The base plan costs $35 a month for one user, with no term commitment; each additional user costs $10 a month. A 14-day trial is available, but there is no free plan.
For and against
For
- Mobile apps can access and update jobs offline
- Supports recurring visits and dispatch scheduling
- Records Stripe card payments in the workflow
- Includes a 14-day trial
Against
- No free plan is available
- Base plan includes one user
- QuickBooks integration costs $10 a month
- Zapier integration offers an action, not a trigger
The verdict
Bella FSM combines field scheduling, work-order tracking, and payment handling, with offline mobile access. The base plan covers one user, and additional users and selected integrations add monthly costs.
Who it suits
It suits small and midsized field service teams that need scheduling, work orders, invoicing, and mobile job updates. It may also fit teams that use Stripe or QuickBooks and can work within the listed per-user and add-on costs.
Plans and prices
Additional user
Each additional user
Read 30 Sep 2026 · bellafsm.com
Add-on feature
eSignature · Customer Portal · Advanced Inventory · QuickBooks Integration
Read 30 Sep 2026 · bellafsm.com
Base
1 user · standard features included
Read 30 Sep 2026 · bellafsm.com
On the record
- Accounting integration
- QuickBooks Online or Desktop integration syncs invoices, payments, and customers, and is listed as a $10-per-month add-on.bellafsm.com · read 30 Sep 2026
- Automation integration
- The Zapier integration provides a Create Job action that can create jobs from connected apps; it currently offers an action, not a trigger.bellafsm.com · read 30 Sep 2026
- Industries
- The company says Bella FSM serves businesses including HVAC, ITSM, construction, property management, cleaning, equipment maintenance, and pest control.bellafsm.com · read 30 Sep 2026
- Limits and roles
- The base plan includes one user; accounts can add users, and the page describes administrator and standard user roles with access controlled by administrators.bellafsm.com · read 30 Sep 2026
- Mobile app
- Native apps are available for iPhone and Android, and the responsive web platform is accessible from computers and mobile devices.bellafsm.com · read 30 Sep 2026
- Offline access
- The mobile app can access job details, update statuses, and capture photos offline, then sync when connectivity returns.bellafsm.com · read 30 Sep 2026
- Payments
- Bella FSM supports Stripe card payments in the field and office, with payments recorded in the workflow.bellafsm.com · read 30 Sep 2026
- Purpose
- Bella FSM is cloud-based field service software for small and midsized teams to manage estimates, scheduling, dispatch, customer records, work orders, invoicing, and payments.bellafsm.com · read 30 Sep 2026
- Scheduling and dispatch
- The software includes scheduling and dispatch, recurring visits, a drag-and-drop calendar, and text and email alerts.bellafsm.com · read 30 Sep 2026
- Security and backups
- Bella FSM describes its included security capabilities as user roles, AWS Tier One hosting, encryption, and automatic daily backups.bellafsm.com · read 30 Sep 2026
- Support
- The pricing page says support includes phone support from 8:00am to 8:00pm EST, 24/7 online support, and online training webinars as needed.bellafsm.com · read 30 Sep 2026
- Work orders
- Work orders support status tracking, checklists, parts, preventive maintenance, and photo attachments.bellafsm.com · read 30 Sep 2026
