Avaya Experience Platform pricing

Digital

Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term; additional charges may apply base

Unlimited email, chat, and text messaging · Bring your own digital channel and chatbot · AI-powered self-service and intelligent routing

Read 23 Sep 2026 · ccaas.avaya.com

Voice

Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term.

Inbound and outbound voice · AI-powered self-service and intelligent routing · Call and screen recording and quality management

Read 23 Sep 2026 · ccaas.avaya.com

All Media

Pricing shown in US dollars, based on 200–399 concurrent users over a three-year term.

Includes Digital and Voice capabilities · Blended media to serve inquiries simultaneously · Workforce engagement for performance and compliance

Read 23 Sep 2026 · ccaas.avaya.com

Avaya Infinity

Flexible per-seat model · Named or Concurrent licensing · Package, add-on, and services options · Capacity and terms vary by organization

Read 7 Oct 2026 · avaya.com