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AssetWorks EAM
Berwyn, Pennsylvania, United States
What it is
AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including in offline work environments. It is presented for public works, facilities, parks, and government operations teams. The system tracks asset lifecycle status, maintenance and inspections, labor costs, equipment use, and vendor or contractor work, and can automate preventive maintenance and inspection schedules. The EAM Connect app lets staff complete work orders, update asset information, and manage service requests online or offline. Capital Planning tracks goals and objectives, supports project approvals, and shows spending against budgets and funding sources in real time. Esri integration provides near-real-time, bidirectional synchronization. The REST-based Asset Management API uses JSON requests and responses, with GET, PUT, POST, and in some cases DELETE operations. Described integrations also cover ERP and financial systems, HR systems, and inventory management. Managed hosting includes redundant infrastructure, monitoring, incident response, maintenance, patching, and off-site backups. Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective. Pricing is available on request.
For and against
For
- Manages lifecycle, maintenance, inspections, and work orders
- EAM Connect supports offline work
- Esri synchronization is bidirectional and near-real-time
- Premium Hosting lists recovery objectives
Against
- Pricing is available on request
- No specific plan price is listed
The verdict
AssetWorks EAM brings asset maintenance, work orders, and capital planning into one system, with offline mobile access and integration options. Organizations should request pricing and review the hosting and API details against their needs.
Who it suits
AssetWorks EAM is intended for public works, facilities, parks, and government operations teams managing assets and maintenance work. It may fit organizations that need mobile work orders, capital planning, or connections to GIS and business systems.
Plans and prices
AssetWorks EAM
Pricing not listed; schedule a demo to discuss the product
Read 8 Oct 2026 · assetworks.com
On the record
- API
- The Asset Management API is REST-based, uses JSON requests and responses, and supports GET, PUT, POST, and in some cases DELETE.assetworks.com · read 8 Oct 2026
- Asset lifecycle
- EAM tracks lifecycle status, maintenance and inspections, labor costs, equipment usage, and vendor or contractor work.assetworks.com · read 8 Oct 2026
- Capital planning
- Capital Planning tracks goals and objectives, streamlines project approvals, and shows spend versus budget and funding sources in real time.assetworks.com · read 8 Oct 2026
- Company customer base
- AssetWorks says it has more than 650 customers across the public and private sectors.assetworks.com · read 8 Oct 2026
- Company experience
- AssetWorks says it has created fleet and asset management software and hardware for over 40 years.assetworks.com · read 8 Oct 2026
- GIS integration
- AssetWorks EAM offers out-of-the-box Esri integration with near-real-time, bidirectional synchronization.assetworks.com · read 8 Oct 2026
- Hosting tiers
- Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective.assetworks.com · read 8 Oct 2026
- Intended users
- The product is presented for public works, facilities, parks, and government operations teams.assetworks.com · read 8 Oct 2026
- Managed hosting
- AssetWorks hosted environments include load-balanced redundant infrastructure, 24/7 monitoring, incident response, maintenance, patching, and off-site backups.assetworks.com · read 8 Oct 2026
- Mobile access
- The EAM Connect app supports completing work orders, updating asset information, and managing service requests online or offline.assetworks.com · read 8 Oct 2026
- Other integrations
- The API page describes integrations for ERP and financial systems, HR systems, and inventory management.assetworks.com · read 8 Oct 2026
- Preventive maintenance
- The product automates preventive maintenance and inspection schedules.assetworks.com · read 8 Oct 2026
- Purpose
- AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including offline work environments.assetworks.com · read 8 Oct 2026
- Security
- The API page states that its APIs use end-to-end encryption and that compliance is built into the API architecture.assetworks.com · read 8 Oct 2026
- Support
- EAM customers can contact support by phone at 800-900-8152, by email at [email protected], or through the support website.assetworks.com · read 8 Oct 2026
