On the recordRead 5 Oct 202626 facts
Artera
Santa Barbara, California, United States
On the record
- AI agents
- Its AI agents handle routine patient workflows such as appointment and referral scheduling, intake, payments, billing, care gaps, and follow-ups.artera.io · read 4 Oct 2026
- AI integrations
- Artera says its AI agents integrate with EHRs including NextGen, Athena, Greenway, and eClinicalWorks, with data updates described as nearly real-time; capabilities may vary by EHR and configuration.artera.io · read 5 Oct 2026
- Availability limit
- Artera’s support documentation says it does not support text messages or phone calls to numbers without a +1 country dialing code.knowledge.artera.io · read 4 Oct 2026
- Company history
- Artera’s company page states that it was founded in 2015.artera.io · read 4 Oct 2026
- Customer focus
- Artera describes solutions for specialties, clinics, FQHCs, health systems, and federal agencies.artera.io · read 5 Oct 2026
- EHR integrations
- Artera says it supports API, FHIR, and HL7v2 integrations, including connections with Epic, Oracle, MEDITECH, Veradigm, athenahealth, and others.artera.io · read 5 Oct 2026
- EHR partners
- The integrations page lists Epic, Oracle, MEDITECH, Veradigm, athenahealth, eClinicalWorks, Greenway Health, NextGen, ModMed, AdvancedMD, and Netsmart myAvatar.artera.io · read 4 Oct 2026
- Human handoff
- The platform supports live transfers to staff with conversation context.artera.io · read 4 Oct 2026
- Implementation
- Artera pairs its platform with AI Service Squads that work with organizations to build solutions for their workflows.artera.io · read 4 Oct 2026
- Intake integration limit
- Artera advertises automated API-based write-back to 12+ EHRs for its intake and payments solution.artera.io · read 5 Oct 2026
- Integrations
- Artera says API, FHIR, and HL7v2 integrations connect its platform with EHRs and other patient-facing vendors.artera.io · read 4 Oct 2026
- Intended customers
- Artera describes serving specialties, clinics, federally qualified health centers, health systems, and federal agencies.artera.io · read 4 Oct 2026
- Patient communications
- Artera Harmony supports automated care journeys and communication through an organization’s trusted phone number.artera.io · read 5 Oct 2026
- Payments
- Artera Intake & Payments supports payment links, billing reminders, mobile payments, and payment options at check-in.artera.io · read 5 Oct 2026
- Personalization
- Artera says its agents retain patient preferences, communication styles, and scheduling constraints across conversations.artera.io · read 4 Oct 2026
- Privacy
- Artera says its privacy approach is based on Privacy by Design and that its management system aligns with ISO 27001 and ISO 27701.artera.io · read 4 Oct 2026
- Product
- Artera provides healthcare organizations with AI agents for patient communication and care workflows.artera.io · read 5 Oct 2026
- Purpose
- Artera Harmony is an agentic platform for healthcare providers that manages patient conversations across phone, text, web, and email.artera.io · read 4 Oct 2026
