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On the recordRead 7 Oct 202616 facts
Arcadier
Singapore
Plans and prices
Core Setup & Configuration
Priced on request
Marketplace configuration · Two environments (staging and production) · Add environments as needed
Read 7 Oct 2026 · arcadier.com
Management & Maintenance
Priced on request
Platform monitoring · Updates · Security patches and fixes · Client Success team
Read 7 Oct 2026 · arcadier.com
Marketplace Platform
Priced on request
Full API access · Webhooks · Admin portal · Core updates and patches
Read 7 Oct 2026 · arcadier.com
Technical Support
Priced on request
Technical queries · Ad-hoc development support · Integration guidance · Core platform bugs fixed at no charge
Read 7 Oct 2026 · arcadier.com
On the record
- API and headless
- Arcadier describes its platform as API-first and says its REST APIs and webhooks support custom workflows, integrations, and headless storefronts.support.arcadier.com · read 7 Oct 2026
- Core workflows
- Core capabilities include vendor onboarding, listing management, checkout, order tracking, payments, and commissions.support.arcadier.com · read 7 Oct 2026
- Data backups
- Arcadier says production systems are backed up with a 30-day retention window.arcadier.com · read 7 Oct 2026
- Integration approaches
- Arcadier's integration guidance describes ERP, CRM, and PIM integration scenarios using APIs and webhooks.support.arcadier.com · read 7 Oct 2026
- Integrations
- The platform page lists identity and SSO, Stripe, email automation, Elasticsearch, Google Maps, and webhooks for syncing data with CRM, ERP, and OMS tools.arcadier.com · read 7 Oct 2026
- Intended customers
- Arcadier says it serves enterprises, mid-market businesses, and public-sector institutions.arcadier.com · read 7 Oct 2026
- Marketplace models
- The platform supports B2C, B2B, P2P, and services marketplaces.arcadier.com · read 7 Oct 2026
- Portals
- The platform provides buyer, merchant, and admin portals.arcadier.com · read 7 Oct 2026
- Pricing limits
- Arcadier says its commercial model is scoped to deployment, growth, and complexity, does not default to transaction fees, and has no feature gates.arcadier.com · read 7 Oct 2026
- Product
- Arcadier is a marketplace platform for organisations to build, operate, and scale multi-vendor online marketplaces.support.arcadier.com · read 7 Oct 2026
- Sandbox
- Arcadier offers a shared sandbox to sales prospects and technical teams to evaluate marketplace capabilities, test APIs, or prototype integrations.support.arcadier.com · read 7 Oct 2026
- Security
- Arcadier says the platform uses Microsoft Azure, supports client-selected data residency regions, and encrypts data in transit with TLS 1.2 or higher and at rest with AES-256 or equivalent.arcadier.com · read 7 Oct 2026
- Security certifications
- The privacy commitment says Arcadier is actively pursuing SOC 2 Type II and ISO 27001 certification and targeted completion in Q2 2026.arcadier.com · read 7 Oct 2026
- Support
- Technical support is pay-as-you-go, with direct access to Arcadier's technical team for queries, ad-hoc development support, and integration guidance.arcadier.com · read 7 Oct 2026
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