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Pricing · 2026

Agentforce Contact Center pricing

4 plans on the record · a free trial

Every plan

Agentforce Contact Center

$125 a month

per user/month

Native Voice · Digital Channels · AI Enhancements · Requires Enterprise or Unlimited Edition

Agentforce Contact Center Plus

$250 a month

per user/month

Native Voice · Digital Channels · AI Enhancements Included · Workforce and Quality Management · Requires Enterprise or Unlimited Edition

Agentforce Contact Center Voice

$75 a month

per user/month

Native Voice · Agentforce 1 Edition only

Workforce Management

$50 a month

per user/month

Workforce planning · Workforce forecasting · Intraday experience